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Terms Conditions That Cover Your Account

Before you open an account or make a deposit through DANA, OVO, or GoPay, these terms set out what we expect and what you can expect from us. Access to ratu898 depends on local law and is available only where permitted in your region.

Account eligibility appliesDANA, OVO, GoPay deposits coveredIndonesia access where local law permitsAccount holder responsibilitiesTerms may update with notice

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HOW WE HANDLE YOUR DATA

Account Security and Your Rights Under These Terms

Your account data and wallet details are held securely and used only for the purposes described in these terms. We do not share your DANA, OVO, or GoPay account information with third parties outside of what is needed to process your transaction. You have the right to request a copy of the data we hold, to correct inaccuracies, and to ask us to close your account in line with these terms.

Data Retention We keep account records for the period required under these terms and applicable law. Once that period ends, data is deleted or anonymised in line with our retention schedule.

Cookie Use Cookies help us keep your session active and your wallet preference saved. You can manage cookie settings through your browser, though some account functions depend on session cookies to work correctly.

Account Security We use SSL encryption across all account pages. If you suspect unauthorised access, contact support immediately — do not attempt a withdrawal until the account is secured.

Requesting Changes To update your registered wallet from OVO to DANA or GoPay, submit a request through the account settings page. Identity verification is required before the change takes effect.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms raises a question about your account, wallet linking, or access eligibility, our support team can walk you through the relevant clause. Raise a query before taking any action on your account — it is faster to clarify first.

Team online

Live Chat

Start a live chat session directly from the account dashboard. This is the quickest path for terms questions tied to an active deposit or withdrawal step.

Email Support

Send a detailed query to our support email. Include your registered wallet type — DANA, OVO, or GoPay — so we can route it to the right team.

Account Help Centre

The Help Centre inside your account lists common terms questions by topic. Check the account-rules section before raising a ticket to save time.

What These Terms Actually Cover

ratu898 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every part of your relationship with ratu898 — from creating your account to depositing funds and requesting a withdrawal. When you complete registration and confirm your wallet, whether that is DANA, OVO, or GoPay, you agree to operate within these rules. Your account

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is personal and non-transferable; sharing credentials or opening duplicate accounts breaches these terms and may result in suspension. Deposits processed through local e-wallets are subject to the confirmation steps shown in your account dashboard. Withdrawal requests go through an identity verification step before funds are released
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to your registered wallet. We may amend these terms at any time; we will notify you through the contact details linked to your account. Continued use after a notice period means you accept the updated version. Players in Semarang and across other Indonesia regions should note
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that access is conditional on local law — where local regulations restrict access, these terms do not override that. If any section of these terms conflicts with applicable law in your jurisdiction, that section is read down to the minimum extent required and the rest remains
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in force.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the terms questions we hear most often. If yours is not listed here, open a live chat from your account dashboard and a team member will point you to the right section.

The core terms apply equally regardless of which wallet you use. Specific deposit steps may differ by wallet, but your rights and obligations under these terms stay the same.

We may suspend or close your account depending on the nature of the breach. You will be notified through your registered contact details and given a chance to respond before any final action.

We send a notice to your registered email or in-account message centre before changes take effect. Continuing to use your account after the notice period means you accept the revised terms.

No. Your deposit wallet must be registered in your own name. Using another person's wallet breaches these terms and may trigger an account review or suspension.

Access depends on local law in your specific region. These terms apply to eligible accounts, but where local law restricts access, that restriction takes precedence over anything stated here.

Submit a data request through the account Help Centre or by emailing support with your registered wallet details. We will respond within the timeframe set out in our data policy.

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